Find answers to frequently asked questions
You can book a doctor through our appointment system by selecting hospital, department and doctor. We will send you a confirmation email.
We provide medical translation services in English, Chinese, Japanese, Korean, French, German, Spanish and more.
We recommend booking 3-7 days in advance. For popular specialists, you may need to book 2-4 weeks ahead.
You can manage your appointments in your account or contact our customer service team for assistance.
Translation services are charged by the hour. Rates depend on language and medical specialty. Please check our services page for details.